This
summer my sons and I have embarked on a web site development project
which has required us to hire additional staff. I had no idea how
difficult it would be to sift through the many resumes which were
submitted and then conduct interviews in order to give all interested
parties a fair chance at presenting themselves. The main problem is that
it is extremely hard to make any kind of informed judgement on a person’s
true potential based on a short interview and a resume. I have also come
to realize just how important first impressions are when it comes to
applying for a job. You only get one chance to make a good first
impression, and when the selection process is as hit-and-miss as an
interview and a resume, you have to make that chance a good one.
To help better understand just how difficult this process is, I want
to share a little story with you. This is a letter which was sent by a
company in Jerusalem which is known as Jordan Management Consultants. A
client of theirs was looking for some people to fill managerial
positions in his new organization, so he submitted the resumes of twelve
applicants to the consultants for their recommendations. The following
is the text of the report from Jordan Management Consultants.
Thank you for submitting the resumes of the twelve men you have
picked for managerial positions in your new organization. All of them
have now taken our battery of tests, and we have not only run the
results through our computers, but also arranged personal interviews for
each of them with our psychologist and vocation aptitude consultant.
It is the opinion of the staff that most of your nominees are lacking
in background, education and vocational aptitude for the type of
enterprise you are undertaking. They do not have the team concept. We
would recommend that you continue your search for persons of experience
in managerial ability and proven capacity.
Imagine how the client of Jordan Management Consultants must have
felt. He had selected twelve people who he felt could fill the
managerial roles, yet the professionals consultants had determined, by
using all of the means available to them, that none of the applicants
were suitable. It makes you wonder how a person like myself could
possibly use unscientific methods to select my own staff for the summer
project we have in mind.
Jordan Management Consultants provided their client with a summary of
their findings:
Simon Peter is emotional, unstable and given to fits of temper.
Andrew has absolutely no quality of leadership.
The two brothers, James and John, the sons of Zebedee, place personal
interests above Company loyalty.
Thomas demonstrates a questioning attitude that would tend to
undermine morale.
We believe it is our duty to tell you that Matthew has been
blacklisted by the Greater Jerusalem Better Business Bureau.
James, the son of Alphaeus, and Thaddeus, definitely have radical
leanings.
Additionally, the both registered high scores on the manic depressive
scale.
However, one of the candidates shows great potential. He’s a man of
ability and resourcefulness. He is a great networker, has a keen
business mind, and has strong contacts in influential circles. He’s
highly motivated, very ambitious and adept with financial matters. We
recommend Judas as your Controller and Chief Operating Officer.
All the other profiles are self-explanatory. We wish you the utmost
success in your new venture.
As you can see, if Jesus had chosen the twelve apostles based on
modern methods of leadership selection, most would have never had a
chance to participate. The lesson here is that we should choose people
for what they can become through us, not for what they already are or
for what they have already done. Reading the story didn’t provide me
with any help in my own selection process, but it did help me understand
that no matter who I choose, it would be up to me to help them achieve
their true potential. It would be up to me to help them achieve the
goals I had set for them. The selection is only the beginning. I know
that I must choose a person for what he or she can become, but then I
must pave the road for that person to develop the potential within.
So next time you find yourself involved in hiring or selecting people
to be on a team or a project, remember that you must look for potential,
not history. You must take an active role in developing that potential,
and not expect to sit back and relax. Just be thankful that Jesus didn’t
actually rely on Jordan Management Consultants when he was filling his
managerial positions. Go instead with your gut instincts and accept your
responsibilities.
Have a good week!